01. Scope and operator
This policy covers the HenMoto corporate website. It does not replace the individual privacy notice for any future software product. The website is operated by 恒贸通(苏州)贸易有限公司, which uses the HenMoto brand.
02. Information when you browse
This is a static informational website. It has no registration, sign-in, payments or online contact forms. The website code does not actively collect or store personal profiles or request device permissions.
To deliver pages and maintain service security, the hosting server receives IP addresses and browser request information. This website’s access logs record IP addresses, request times, request methods, page paths and response statuses, without query strings or cookies. Necessary server error logs may contain technical request details used for troubleshooting. Website logs rotate daily under a 14-day retention policy.
04. Contacting us by email
An email link opens your chosen email application. We receive your email address, message and attachments only if you choose to send them. We use this information to respond to inquiries, handle feedback and conduct related business communications.
Please avoid sending sensitive personal information unrelated to your inquiry. Email transmission and storage are also subject to the practices of your email provider and our business email provider.
05. External links and product notices
Future released products may include links to services such as Microsoft Store. Their own privacy policies apply when you visit them. Any different data practices in a software product will be described in that product’s separate privacy notice.
06. Retention, security and your requests
We use security measures appropriate for a static website and process information as needed for communications, service security and applicable obligations. Website logs are rotated and removed under the policy above. Email correspondence is kept as needed to handle inquiries and related business, and its storage is also subject to the business email service configuration.
To ask about, access, correct or delete information you have sent by email, or to inquire about access logs, contact jay@henmoto.com. We will handle requests after checking the relevant circumstances. Some records may need to be retained for security or applicable obligations.
07. Updates and contact
We will update this policy and its revision date when website features or data practices change. Please send questions about this policy to jay@henmoto.com.